1. Assessment Matters is a division of OPP Consulting business in the education industry that provides online training & development.
  2. Delivery policy
    Subject to availability and receipt of payment, requests will be processed within 1-2 days and delivery confirmed by way email. Your online course access will be granted on processing of successful payment. A student will have access to a course for a period no longer than 28 days.
  3. Product Reach
    The offering on this website is available to learners globally.
  4. Return and Refunds policy
    The provision of goods and services by Assessment Matters is subject to availability. In cases of unavailability, Assessment Matters will refund the client in full within 30 days. Cancellation of orders by the client will attract a 20% administration fee.
  5. Customer Privacy policy
    Assessment Matters shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.lawsofsouthafrica.up.ac.za/index.php/current-legislation.
  6. Payment options accepted
    Payment may be made via Visa and MasterCard.
  7. Card acquiring and security
    Card transactions will be acquired for OPP Consulting via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
  8. Customer details separate from card details
    Customer details will be stored by Assessment Matters separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.
  9. Merchant Outlet country and transaction currency
    The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
  10. Responsibility
    Assessment Matters takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
  11. Country of domicile
    This website is governed by the laws of South Africa and Assessment Matters chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature Assessment Matters.
  12. Variation
    Assessment Matters may, in its sole discretion, change this agreement or any part thereof at any time without notice.
  13. Company information
    This website is run by OPP Consulting (private company) based in South Africa trading as
    Assessment Matters and with registration number 2023/611196/07 and P.Opperman & E.Hefer as Owners.
  14. Assessment Matters contact details
    Email Address: contact@amonlinetraining.com